I'm sure that if you are in IT in some point in your career you would have had to get a serial or model number of a device remotely. Here is a command to do it on Windows based machines if you have remote access to the machine. On the remote machine do the following:
Click on "Start" > "Run" > " "CMD"
"wmic bios get serialnumber"
Model Number:
"wmic csproduct get name"
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